Oracle Guided Learning (OGL) is an innovative and powerful tool for businesses who are looking to maximize their Oracle Cloud SaaS Application.

The in-application, support tool is contextual, meaning it presents information relevant to a user and their role(s) in the system, as well as the specific fields or elements of the system that they need help with.

OGL is a provides an interactive, real-time, step-by-step approach to completing the task at hand. It provides an intuitive, self-paced learning environment for users to use at their time of need. Tasks are completed quicker and easily, resulting in a 63% reduction in support help-desk tickets!

The Digital Adoption Platform (DAP) ensures guides are updated with each quarterly cloud update – allowing seamless use of Fusion apps and continuous learning for employees.

Asset items such as, flashing beacons (alerts and draws user’s attention to important updates), smart tips, guides and more, means users are able to stay updated and learn new process along the way.    

OGL provides a comprehensive set of resources to help users understand the process, including video tutorials, help documents, and interactive simulations. These resources are helpful for users who may be unfamiliar with the Oracle Cloud SaaS Application, or who need additional guidance as they set up and manage their application. Furthermore, Oracle Guided Learning also offers a personalized experience to users, enabling them to customize their learning experience to fit their individual needs. This helps to ensure that users are able to gain the knowledge and skills they need to effectively use their Oracle Cloud SaaS Application. Overall, Oracle Guided Learning is an invaluable tool for businesses who are looking to maximize their Oracle Cloud SaaS Application and ensure that their users are getting the most out of their application.

BENEFITS OF UTILISING YOUR OGL

28% more efficiency with User-Adoption Training.

16 hours of employee productivity per user per year gained!

3-6 months on ROI!

De-risk elements your Oracle SaaS implementation with OGL in-application user support

And much more...

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